Contact Us

Thank you for choosing Lulu Faye. We believe great customer service starts with being available when you need us. Whether you have a question about your order, shipping, returns, sizing, or one of our products, our team is always happy to help.

💌 Get In Touch

Have a question or need assistance? Simply send us an email and we’ll get back to you as soon as possible.

Email: vip@hlulufaye.com

For order-related questions, please include your order number and the email address used when placing your order. This allows us to find your information more quickly and provide a helpful response.

✨ What We Can Help With

Our Customer Support Team can assist you with:

  • Order status and tracking
  • Shipping questions
  • Returns and refunds
  • Product information
  • Size and fit guidance
  • Payment questions
  • Website assistance
  • General inquiries

📍 Business Information

Lulu Faye
56 Chaucer Dr
Newark, DE 19713
United States

Business Correspondence Only – Not a Return Address

Please contact us before sending any merchandise back. If your return is approved, our team will provide the correct return instructions and return address.

🕐 Customer Support Hours

Monday – Friday
9:00 AM – 5:00 PM (CST)

We typically respond within 24–48 business hours.

💗 We’re Just an Email Away

Your questions, feedback, and concerns are important to us. Whenever you need a little help, reach out and let the Lulu Faye team take care of the rest.

vip@hlulufaye.com